Communication is an extremely vast subject. We communicate through words, phrases, our intonations, our tone of voice, our energy, our emotions, our facial expression and our body.
So much so that there is work to be done to master our communication!
Let’s get started!
Before you can manage your communication. You need to know what you want to communicate:
What is your objective, your intention?
A seller will intend to sell. A lawyer’s intention is to defend. A speaker will want to explain, to convey. Their communication will be different.
This is the first step in your communication.
2) The choice of words:
Naturally, you will choose the right lexical field to convey your message.
I am not going to give you a French course. But the more vocabulary we have, the more precise our communication will be and the more effectively your message will be understood!
So take your time and weigh your words!
3) The voice.
You constantly change your voice without knowing it.
Indeed, if you are dealing with someone you don’t know and you want to be friendly, your tone of voice will change. It will be higher pitched.
If, on the contrary, you want to convince, to impose in a sure way, your voice will become deeper and stronger.
By changing your voice, a specific message is conveyed. I call them sliders. To control your voice there are 10 sliders as you can see here.
3) Body language.
When we talk about body language, we mean the expression of our body.
At this point I would like you to separate two things: the face and the rest of the body.
The face has 43 facial muscles capable of producing about 10,000 different expressions, 3,000 of which you can interpret.
It was Paul Ekman, an American psychologist and pioneer in the study of micro-expression, who gave us a better understanding of our facial expressions.
So you have the face which is sensitive to our emotions and the rest of the body which is less sensitive to our emotions but more sensitive to our unconscious.
Your body is coasting a bit.
So how to control your body?
We need to become aware of our parasitic gestures. It can be the position of our legs that makes us unbalanced, the movements of our hands, the position of our arms…
From there, understand what it means.
For example, if I talk with one leg forward and one leg back and move back and forth:
- I am not balanced.
2. My body sends the message “I’m here, but I’m ready to go as soon as I can!
All right, now that you see the communication potential you have, you quickly understand that you can’t control it all at once.
So the 2 keys to perfect communication:
1) Energy (self-awareness)
2) Communicate with yourself.
Indeed if my energy is concentrated in the head. I want to project a positive image of myself but deep inside I am not reassured.
There is dissociation.
So communicate with yourself entirely with your body… if you want to give off a positive image: Radiant facial expression, open body.
If you want to create a negative image: Tense face expression, closed body.
So for good communication the key word is harmony !
Now that you know everything, don’t hesitate to take our little “knowledge test” quiz below !